Multicoisas is Brazil's largest retail network in the area of utilities and in people's daily lives. Currently, there are more than 250 stores in Brazil.
For this mega company, 18digital has developed the B2B tool, integrated to more than 5 different systems that already belong to the company, the B2B allows the franchisees of the network to purchase new products for the physical store. The B2B system has Inventory Replacement tools that with 1 single click it can order the selected items, customized suggestions for the franchisee, internal campaigns, outlet and replacement of the own products of the network.
When the customer does not find a product in the store's inventory, the seller, using a tablet, smartphone or computer, accesses the B2B system and requests the franchisor, which informs the customer when the product will be available in the physical store . The Objective is to never lose a sale!
The B2B was developed using the following technologies:
Taking responsibility of:
Our dedicated innovation team is constantly seeking improvements to be applied in order to optimize the interaction of the franchisee with the platform.
We aim to provide the best B2B platform possibilities, focusing on the needs of the customer, without losing sight of improvements that can raise the level of what already exists.